If you’re like most people, you probably have at least one complaint about roofing contractors. Maybe they didn’t do the job right, or maybe they charged too much. Either way, it’s important to know what your options are when it comes to finding a good roofing contractor. That’s why we’ve asked the Boise people what their top complaints are about roofing contractors. Here are the results:
1. They don’t do the job right
If you’re not happy with the job a roofing contractor did, it’s important to speak up. You might be able to get them to fix/redo the job for free, or at least get a discount on future work. Remember, a good roofing contractor will stand by their work and make sure you’re satisfied with the results.
At Rooftops, we pride ourselves on doing the job right the first time. We understand that your roof is a big investment, and we want to make sure you’re happy with the results. That’s why we offer a 100% satisfaction guarantee on all of our work. If you’re not happy, we’ll make it right.
2. They charge too much
It’s no secret that roofing contractors can be expensive. But there are ways to save money on your roofing project. For example, you can get multiple quotes from different contractors to compare prices. Or, you can ask for discounts on materials or labor. Either way, make sure you know what the going rate is for roofing services in your area so you don’t get overcharged.
With us, you’ll never have to worry about being overcharged. We’re transparent with our pricing and we’ll work with you to find a solution that fits your budget. We understand that not everyone can afford a top-of-the-line roof, but we’ll never sacrifice quality to save a few bucks.
3. They’re not very professional
If you’re not happy with the way a roofing contractor is treating you, it’s important to speak up. Whether it’s showing up unexpectedly or using foul language around your family, you have the right to expect professional service. If you don’t feel like you’re getting it, you should look elsewhere for help. Remember, a good roofing contractor will be respectful and courteous, and they’ll make sure you’re happy with the work before they leave.
Here at Rooftops, we take pride in our professional service. We’ll always treat you with respect, and we’ll never use foul language or show up unannounced. We understand that your home is your sanctuary, and we’ll do everything we can to make sure you’re comfortable with us being there.
4. They’re not reliable and don’t communicate well
It can be frustrating when a roofing contractor doesn’t stick to their word or they don’t finish the job. But there are ways to make sure you’re working with a reliable contractor. For example, you can ask for references and check them out before you hire anyone. Or, you can read online reviews to see what other people have said about the contractor. Either way, make sure you do your research so you know what you’re getting into.
And if you’re not happy with the way a roofing contractor is communicating with you, it’s important to speak up. Whether it’s not returning your calls or not showing up when they say they will, you have the right to expect reliable service.
At Rooftops, we understand that reliability is important to our customers and communication is key. That’s why we always show up when we’re supposed to, and we finish the job on time and on budget. We know you have a busy life, and we’ll do everything we can to make sure your roofing project is as convenient as possible. We’ll always return your calls within 24 hours, and we’ll keep you updated on the status of your project every step of the way. We understand that your home is a big investment, and we’ll always respect that for our customers.
5. They don’t clean up after themselves
If a roofing contractor leaves your property in a mess, it’s important to speak up. You should expect them to clean up any debris they create, and they shouldn’t leave your property until it’s as clean as it was when they arrived. If they don’t, you have the right to ask them to clean up or you can delay the final payment until it’s done.
We understand that no one likes a messy house. That’s why we always clean up after ourselves and we never leave a job until your property is as clean as it was when we arrived. We know it’s important to you, and it’s important to us too.
[BONUS] They’re not honest about what needs to be done
Some roofing contractors will try to perform a small repair on something that really needs replaced. Or, they might tell you there’s a problem with your roof when there isn’t one. Either way, it’s important to be aware of these tactics so you don’t get taken advantage of. If a contractor is being dishonest with you, it’s best to find someone else to help you with your roofing needs.
At Rooftops, we’re honest about what needs to be done. We’ll never try to sell you on services or materials you don’t need. And if there’s really a problem with your roof, we’ll tell you exactly what it is and how we can fix it. We know that honesty is the best policy, and we always strive to be upfront and transparent with our customers.
We understand that finding a good roofing contractor can be difficult. That’s why we make sure to do the job right the first time and offer competitive pricing. We also understand that reliability is important, which is why we offer a 100% satisfaction guarantee. And finally, we know that cleanliness is important, which is why we always clean up after ourselves.
If you’re looking for a roofing contractor in Boise that you can trust, look no further than Rooftops Energy Solutions. We’re committed to providing the best possible service to our customers, and we’ll never leave you feeling disappointed.